Terms and Conditions

Website Development

Pricing and Features:

  • All estimates/quotes are based on our understanding of your requirements and as per given time-frame.
  • By accepting a quote, you agree to and accept the terms and conditions of Xtreamstudios. Acceptance can be verbal, by email, payment of Initiation, signing a quote.
  • Clients to ensure that we have included all requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide us with clear guidelines along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development and ensure that you have been quoted on the right requirements.
  • Any complexity related to specific tasks, must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture at the time of quotation. Any discrepancy arising due to unclear requirements will not be borne by Xtreamstudios.
  • There are limited man-hours allocated to each task including Project Management and Digital Strategist/Business Analyst. Minor changes may be included within the allocated hours. This will be analysed on a case-by-case basis.
  • Xtreamstudios will make every effort to complete the project/changes in the given timeframe. Reasonable delays are accepted if functionalities are redefined or modified.
  • Any delays at client’s end, may delay the project and proposed timeframes and may incur additional costs.
  • Any bugs (programming errors) reported during or just after the development does not attract additional charges.
  • Any re-work on an already completed task will attract additional charges. Any changes in the design after the design approval will incur additional charges.
  • Any modifications requested during the development or after the Go-Live approval will incur additional charges. All additional work, over and above the estimates is charged separately. Under no circumstances will Xtreamstudios be liable for any delays caused by change in the project brief.
  • Website/application content and all related materials need to be provided to us within the first two weeks of starting the project. Any delays thereafter may delay the project.
  • Our websites/applications are generally tested on PCs and include near recent versions of following browsers: IE, Firefox, Chrome & Safari. If you require testing to be done on any other browser, please let us know in advance.
  • Responsive/multi-device compatible web pages are tested on iPhone and iPads. If you require testing to be done on any other device, please discuss it in advance.
  • If your website/application is not hosted on a Xtreamstudios, any additional man-hours that may be required due to any server or network related issues are not covered in our quotes and may be charged separately.
  • Domain registration/renewal etc charges are not included as a part of any project/proposal unless mentioned otherwise. If required, a quote for which will be submitted separately and approved by the client.
  • Hosting charges are not included in the quotations unless mentioned otherwise.
  • Notwithstanding any other provision in the agreement, in consideration of the Customer entering into this agreement with Xtreamstudios, upon full payment of any outstanding invoices, Xtreamstudios will grant an unconditional license to the Customer to reproduce, publish, communicate, use, exploit, vary, or otherwise deal with 1) the graphics, 2) texts and 3) images used in the published website and associated of form and functionality. This will not include the intellectual property relating to the production of the website including the digital strategies, programming codes, database structures, scripts, forms or functionalities.
  • All communications/correspondences are generally done via emails. It is client’s responsibility to keep us updated with their relevant email addresses.

ACCEPTANCE:

  • It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote, then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

TERMINATION:

  • Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. Telephone requests for termination of services will not be honored until and unless confirmed in writing.

SEO & SMM

  • Xtreamstudios shall provide to the Client services which shall include the following:
  • Setting up social media platforms such as Facebook, Twitter, Instagram and LinkedIn. where required and not already in place.
  • Creating content, engagement as well as ongoing management of these platforms.

COMMENCEMENT AND DURATION:

  • This agreement is deemed to commence from the date of the first invoice for service and shall remain in force for 1 calendar month. The agreement will be renewed thereafter every month unless cancelled by either party in advance.

CONFIDENTIALITY:

  • Xtreamstudios will maintain absolute confidentiality with respect to any confidential information received from the Client. Xtreamstudios will not disclose any such information without obtaining Client’s specific prior consent, otherwise than in compliance with statutory requirements.

EVALUATION:

  • The Client and the Agency shall evaluate progress under this agreement at the beginning of every quarter and take corrective action as may be required.

TERMINATION:

  • Either party may terminate this agreement by giving 1 month written notice to the other, without assigning any reason whatsoever. The obligations of the parties shall continue during the notice period.
  • Example: If your invoice date is the 1st day of the month, and you cancel on the 5th day of January, your service would renew on 1st February and end on 28th February. Your last invoice would be on the 1st of February.
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